Technical Support

Get help with streaming, website issues, and technical problems. We're here to ensure you can always enjoy Bwgcolman Radio.

Service Status

All systems operational

Online

Common Issues & Solutions

Radio Streaming

Website Issues

Mobile App

Quick Troubleshooting Tips

  • • Always try refreshing the page first
  • • Check your internet connection speed
  • • Clear your browser cache regularly
  • • Try using a different web browser
  • • Restart your device if issues persist

Get Help

✉️

Email Support

For non-urgent technical issues

tech@bwgcolmanradio.com.au

Response: Within 24 hours

📞

Phone Support

For urgent streaming issues

[Station Tech Phone]

Response: During business hours

🏢

In-Person

Visit our station

Palm Island Community Station

Response: Mon-Fri 9AM-5PM

Emergency Broadcast Issues

If Bwgcolman Radio is off air during emergency situations, check our Facebook page for updates and alternative listening methods.

Still Need Help?

Can't find the solution to your problem? Our technical team is ready to assist you.

Contact Support Team